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Reliant Energy

Part of the NRG family, this Texas electricity provider is one of the best-known in the state. Find out why.

Written By: Arthur Murray
Updated: June 28, 2020

About Reliant Energy

Reliant Energy is an electricity provider headquartered in Houston, supplying electricity to more than 1.5 million homes and businesses across Texas. Reliant Energy is part of the NRG Energy family.

In the Texas energy market, Reliant Energy offers customers a variety of options, such as green energy options, free nights and weekends, and smart home monitoring. Its service area reaches across the Lone Star State, including:

What’s the best Reliant Energy plan?

Reliant Energy rates change depending on the plan and contract length. Some popular Reliant Energy plans are:

  • Reliant Secure Advantage 12 plan. Customers with this pan will have a fixed rate, meaning they are protected from rate changes in the energy market. Additionally, this plan offers a lower price when you consume at least 800 kWh in a month.
  • Reliant Truly Free 7 Days 12 plan. This plan will not charge for your 7 highest-usage days each month. This plan is still fixed-rate, meaning you will be protected from unexpected rate spikes.
  • Reliant Clear Flex plan. This plan offers customers a lot of flexibility. With this plan, you will not sign a contract and will not be charged cancelation fees.

The availability of these plans depends on where you live and your usage will be the biggest factor in determining the right Reliant plan for you. When you sign up with Atlas, we’ll help you sort through these possible factors and more.

Is Reliant Energy a good company?

We only want to offer our users the best options. That’s why we rate the electricity providers we work with so you can find the best fit for your needs. Companies can earn up to five stars. Here’s how Reliant Energy did:

Reliant Energy rating: 2.4 stars

Reliant Energy’s score was bolstered by its community outreach initiatives, primarily through its program Reliant Gives. In 2019, it donated $3.5 million to 200 causes across the Lone Star State. Reliant also offers renewable energy plans and access to energy usage alerts. However, its score was negatively impacted by its lack of a satisfaction guarantee and 24/7 customer service.

Which provider has the cheapest Texas electricity rate?

There isn’t a straightforward answer. Lower rates don’t necessarily translate to cheaper bills. A provider may display a rate for 500 kWh for electricity, but your rate could change if you consume 1,500 kWh. There are also bill credits, usage tiers, time-of-use and many other factors that could determine your bill.

Atlas is here to help. We built a custom algorithm to help our users consider their energy bill will look at all usages and throughout the year. On average, Texans use twice as much electricity in August than they do in April, so we understand that we need to consider the big picture when searching for the right plan.

We’re not just searching for a plan with the lowest rates right now. We’re trying to chart a path between you and low energy bills – permanently.

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Is Reliant Energy right for you?

It could be! Enter your ZIP code above to learn more. We’ll ask you some simple questions to get a better idea of your usage and needs. Then, we’ll recommend a plan that we think will work best for you. Whether it’s with Reliant Energy, TXU Energy, 4Change Energy, or another provider, we’ll find the best energy rate for you.