TXU Energy

From the beginning, this provider has offered multiple options for Texas residents and businesses seeking electricity.

Written By: Arthur Murray
Updated: June 28, 2020

About TXU Energy

If you’ve lived in Texas for any amount of time, chances are you’ve at least heard of TXU Energy. More than 2 million Texans purchase their energy from the Irving-based company, part of Vistra Energy. TXU Energy is known for a variety of plans, including ones sourced with renewable energy, as well as energy-efficiency and other options.

TXU Energy has been a leading provider in Texas since deregulation began in 2002. But its history in the state spans much longer than that. Predecessor companies have been active in Texas since 1882. TXU Energy’s service area includes the following cities:

What’s the best TXU Energy plan?

As mentioned above, TXU Energy plans come with multiple options, including free electricity on certain days or certain hours, support for Texas solar farms, and a Total Satisfaction Guarantee for new customers for residents who want to try the company for 60 days without a cancellation fee.

A few of the most popular TXU Energy plans include the following:

  • Smart Edge 12. Get a $30 bill credit for each month that you use 800 kilowatt hours (kWh) or more.
  • Free Pass 24. There’s no charge for your electricity supply on the seven days you use the most power. Add two bonus days all summer.
  • Texas Choice 24. Get 3 percent cash back and enjoy price protection on your electricity supply charge for two years.
  • Free Nights & Solar Days 12. From 8 p.m. to 4:59 a.m. each day, you won’t be charged for your electricity supply. From 5 a.m. to 7:59 p.m., your electricity will be sourced through solar power.

Plan options can change seasonally, and every plan isn’t available in every area. Plus, your usage will be a huge factor in selecting TXU Energy or other plans. Atlas is here to help with that.

Is TXU Energy a good company?

Atlas rates its providers to give customers insight beyond rate prices. This allows you to know what you’re getting. Here’s how TXU Energy stacks up:

TXU Energy rating: 5.0 stars

TXU Energy received a perfect score. Among factors contributing to the high mark are its Total Satisfaction Guarantee, which allows new customers to try a company plan out and cancel within 60 days if not pleased. It also earned a 5 – the top mark - on the provider complaint scorecard provided by the Public Utilities Commission of Texas and has an A+ rating from the Better Business Bureau.

Which provider has the cheapest Texas electricity rates?

It depends. Rates change frequently – and getting a rate that looks low doesn’t always mean you’ll get a low bill. Your usage factors in heavily. Your provider may offer bill credits for reaching certain usage levels, but you might not qualify most months.

Atlas uses its custom algorithm to work through all those complicating factors and more, We don’t just recommend the plan that’s right for you today – we take the long view to show what’s best for you in the months or years to come. And we’ll keep looking for value after you sign up through our service – all at no charge to you.

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Is TXU Energy right for you?

It could be. Atlas works with other well-known brands such as Gexa Energy and Reliant Energy and newcomers including Bulb Energy and Chariot Energy to make sure you can find an option that suits your household usage. To get started, enter your address and we’ll begin working to find the right plan for you, whether with TXU Energy or another provider.